FREQUENTLY ASKED QUESTIONS
- ABOUT CITY RECOVERY
- ABOUT ADDICTION/RECOVERY
What are the Requirements to Stay at City Recovery?Our number one priority at City Recovery (formerly Serenity New York) is our client’s safety. With that said, we have very clear and firm policies about admitting clients to our properties. Prior to intake at City Recovery, all clients must:
• Be completely detoxed and medically cleared by a doctor
• Be committed to staying sober and working toward their recovery through the meetings, groups, and treatment program that works best for them
• Agree to all house rules at City Recovery
• Agree to respect all City Recover staff and policies
WHAT DOES THE CITY RECOVERY EXPERIENCE ENTAIL?Below is a clear outline of the services we provide to clients staying at our sober living facilities:
TESTING: We provide daily drug and alcohol testing. Tests are conducted by Breathalyzer, supervised dip test, and oral swab, and we can also send tests out to local labs for specific levels.
MEALS: City Recovery has a private chef who provides freshly prepared meals each evening and a variety of breakfast items in advance for client selection. Additionally, each house is stocked with fresh produce and various healthy snack items. Clients are encouraged to work with their case managers and our chef in developing healthy eating plans to assist in their recovery.
• BREAKFAST: Most clients enjoy a fresh juice, croissant, protein shake, or cereal for the first meal of the day. Clients are also welcome to prepare an omelet or egg dish of their choice.
• LUNCH: Clients can return back to the property to make their own healthy lunch. Many enjoy a fresh organic salad, sandwich, or delicious prepared food that is readily available.
• DINNER: Our chef prepares a gourmet. family-style meal every evening. After a long day of working on their recovery and other daily obligations, clients return home to find a delicious meal waiting for them every night. This is a time for clients to enjoy the community and camaraderie that a family meal fosters.
COMMUNITY: One of the key elements to a successful recovery is being connected to a strong, like-minded community. This occurs when our clients attend Twelve-step fellowship and other recovery community meetings, participate in social and fitness events with fellow City Recovery residents, and connect with our dedicated and expert staff.
INTEGRATION: City Recovery knows the critical importance of the first 24-72 hours of a client’s arrival to our sober living locations. We provide extra support in that time period with one on one time with staff to ensure a smooth transition into the house and to allow clients time to acclimate to their new neighborhood.
SUPPORT: While we do not staff our houses 24/7 during weekdays, there is always a team member in the property in the evenings and overnight. Additionally, we do staff 24/7 on the weekends to ensure continuity of care. This is key when clients are looking for someone to talk to, assist with their daily needs, and help them stay connected to a strong program of recovery. Additionally, there is always a member of the City Recovery team available via cell phone or email, day or night.
RULES: City Recovery has simple common sense rules that hold our clients accountable while living within the sober community. These rules include firm wake-up times, “out times”, clean rooms, maintained sobriety, and a contribution to the upkeep of the sober living facility when requested. We believe that our rules are vital for restoring accountability to our clients and helping them recreate their lives.
CASE MANAGEMENT: City Recovery has two separate gender-specific programs for men and women, each overseen by a Program Director. By staying in communication with the treatment team, family, and client, our Program Directors oversee every area of our clients' recovery. Dedicated Case Managers work closely with all parties involved to manage healthy boundaries, establish accountability, and facilitate communication throughout the recovery process.
COMFORT: Every City Recovery property was designed to ensure that each of our clients has the quality of life and comfort necessary to focus on recovery. This includes Tempur-Pedic beds, spacious living corridors, fine linens, gourmet meals, and—most importantly—a friendly and compassionate team of Recovery Specialists.
RELAPSE PROTOCOL: Relapse is not inevitable in recovery. However, City Recovery knows the importance of having a clear-cut plan in place should one of our clients falter. We have a fine-tuned relapse protocol that keeps the safety and best interest of our clients our top priority.
LOCATION: The location of each of our properties was handpicked by our team. By keeping our clients’ needs in mind, we ensured that our homes are located in some of the safest and most coveted neighborhoods in Manhattan, while maintaining accessibility to the local subways and overall daily conveniences.
RECOVERY CONNECTIONS: Our team is deeply rooted in the New York City recovery community. When someone leaves treatment, they often fear walking into that first meeting or therapy session alone. At City Recovery, we eliminate that anxiety by introducing clients to all of our contacts and instantly making them feel like part of the community.
LIFE SKILLS: City Recovery’s House Managers work closely with our clients to ensure that they are taking care of the finer details of daily life. They will check to make sure that beds are made in the morning, personal hygiene is kept up, and clients are carrying themselves properly in public.
TRANSITION: The most important skill we emphasize at City Recovery is “True Transition℠.” Our goal, when anyone starts to work with our team, is to make sure they are working towards a fully self-supporting life. Our ultimate hope is that our team helps guide our clients to a lifetime of recovery.
How Long Do Clients Normally Stay at City Recovery?Clients commit to staying at City Recovery on a month-to-month basis, though very rarely do clients find the one month is sufficient to achieve the True Transition℠ skills necessary for a life of recovery. Our most successful cases are those in which clients stayed at City Recovery for three months or longer, though every case is unique.
Why The City?Why would someone want to get sober and start a life of recovery in Manhattan, or any city for that matter? The answer is simple: New York City for example, is home to the greatest and most reputable recovery community in the world. Beyond having one of the largest Twelve-step recovery communities globally, New York City is also known for having some of the finest addiction doctors, therapists, family addiction specialists, and intensive outpatient programs available.
Whether you are looking for a doctor, therapist, inpatient program, or outpatient program, the team at City Recovery can facilitate your needs in the world of recovery. Our team has long-standing relationships with some of the foremost recovery and addiction experts in the world. City Recovery works hand-in-hand with our clients and their families in assisting them on the journey of recovery.
Sober Living Community?We firmly believe that a city like New York City is one of the most premier recovery communities in the country. These cities offer thousands of Twelve-step meetings daily and is home to some of the world’s finest addiction doctors, therapists, and clinicians. They are also home to countless reputable intensive outpatients programs, as well as hundreds of other recovery programs.
Whether you are a lifelong New Yorker, or exploring the city for the first time, we believe that the recovery resources you will find in these cities are second to none. Being home to such a massive sober community makes it easy to find and connect to like-minded people who are all on the same path to a life free from drugs and alcohol.
WHAT IS REHAB?Rehab is short for the words "inpatient rehabilitation." Inpatient rehabilitation centers treat people for drug addiction, alcoholism, eating disorders, anxiety, depression, trauma, co-occurring disorders, bipolar disorder, borderline personality disorder, PTSD, and much more. City Recovery is not rehab.
Navigating the world of inpatient treatment centers can be a daunting process. City Recovery has long-standing relationships with some of the country's premier doctors and clinicians specializing in the treatment of drug and alcohol addiction, and assist clients in making the right choices for their individual clinical treatment needs.
City Recovery can help clients find the appropriate level of care for:
• Drug Addiction
• Bipolar and Mood Disorders
• Panic Disorders
• Eating Disorders
• Pain Management
• Dual Diagnosis
• Co-occurring Disorders
• Trauma and Abuse
• Post Traumatic Stress Disorders
WHAT IS AN INTENSIVE OUTPATIENT OR IOP?An intensive outpatient program (IOP) is a kind of treatment service and support program for drug addiction, alcoholism, eating disorders, chemical dependency, anxiety, depression, trauma, and abuse as well as other psychological issues. An IOP operates at a small scale and does not require the intensive residential and day services that a comprehensive inpatient treatment facility would. City Recovery is not an IOP.
The typical IOP offers group and individual services for 10-12 hours a week. An IOP allows individuals to fulfill their daily affairs such as work and school while also participating in the IOP during the morning, afternoon, or evening. While completing an IOP, clients are encouraged to actively participate in Twelve-step or other recovery programs concurrently. Intensive outpatient programs are an effective form of treatment for clients who are leaving the more nurturing inpatient treatment environment.
WHAT WILL I DO NOW THAT I'M SOBER?One of the scariest thoughts for someone to consider prior to getting help is "What will I do now that I am sober?"
This is, for many, a question that is almost incomprehensible. So much of the addict/alcoholic’s life has been consumed by being intoxicated that many do not know how to enjoy their lives without being loaded in some capacity. Many, if not all of our clients have rarely, if ever gone on a first date, enjoyed a weekend with friends, or attended a party or business function without taking a drink or a drug. Sometimes the fear of going through with these activities sober can be unfathomable.
We have found, through years of work in the field, that some of these social fears and anxieties have consumed our clients to the point where they feel that a sober life is one that is doomed to be lifeless and devoid of romance, passion, laughter, bliss, great times, and joy. Who could imagine a wedding without a champagne toast? A date without a cocktail, or dinner without a glass of wine? This thought process has kept many from exploring a life of recovery.
The good news is that almost everyone who is in recovery has felt the exact same way prior to experiencing the gift of sobriety. We have all been paralyzed with the delusion that a sober life is a boring, monotonous one. Nothing could be further from the truth. When one finds and connects with "their people" in recovery, they almost always feel an indescribable feeling of happiness and joy. The truth of the matter is this: most people who are sober were the kind of people that we were drawn to before we set down the drinks and the drugs. Alcoholics and addicts are some of the most creative, smart, funny, compassionate, sensitive, and driven people we know; and when we remove the drugs and the alcohol we find that we can finally achieve the goal of becoming the best version of ourselves.
We encourage our clients to take the leap of faith necessary to begin the process of recovery, no matter how impossible they believe their situation to be. The team at City Recovery is here to guide clients at every step of the way on the path to the life they truly deserve to live.
WHAT ARE THE SIGNS OF ADDICTION & WHAT IS THE PHENOMENON OF CRAVING?Many of the signs of addiction can be found in the "Are You an Alcoholic/Addict" questionnaire. Two other defining characteristics of alcoholics/addicts are the phenomenon of craving and the intense desire to preserve the ability to use socially.
The phenomenon of craving is a scientifically documented occurrence that prevents alcoholics and addicts from safely using any mind-altering substance.
People in the very early stages of recovery can feel overwhelmed by this concept and its implications. Does it mean they can't have a glass of champagne at their wedding? A beer at the game with friends? A glass of wine with dinner?
If afflicted individuals are honest with themselves, they know that they have rarely, or ever, stopped at one glass, one beer, one toast. The simple fact is that all alcoholics/addicts have a physiological reaction once they ingest any form of any mind-altering substance. This means that, regardless of an individual's "drug of choice," the phenomenon of craving occurs once they consume any mind-altering substance.
Identified by the AMA, this medical phenomenon is not yet well understood by the medical community, but it is known that it only occurs in alcoholics/addicts.
Another non-clinical telltale sign is that only an alcoholic/addict will continuously look for reasons and ways to preserve the "right" to drink or use socially.
Many times, this same person will have instances in their past in which alcohol or drugs caused tremendous problems for them and their loved ones. Why would someone who has been so harmed by drinking and drug use continuously demand to be able to drink or use socially? This irrational thought process is one of the core characteristics of the alcoholic/addict. Regardless of the destructive effect that drugs or alcohol have had on their life, they simply refuse to see why they should not be allowed to drink or use.
From our years of professional experience, we find that if a person is truly not an alcoholic or addict, the concept of abstaining from drugs or alcohol is not an unreasonable proposition.
ARE YOU AN ALCOHOLIC OR AN ADDICT?Please call us right away with any questions you may have, and consider scheduling a free consultation.
FOR FAMILY AND FRIENDSOne of the hardest things for families and loved ones of the addicted to see is how they themselves need to recover. Living with an active or recovering alcoholic/addict is an anxiety-driven, fear-laden, and, many times, deeply traumatic experience that requires one to get professional help and community support from experts in the field of addiction and alcoholism. It is absolutely crucial for families to learn, acquire, and understand the many healthy ways one can help themselves in addition to supporting the alcoholic/addict.
Many family members we work with say, “I don’t have the problem, they do!” This may be true on many levels; however, it's also the case that more often than not, family and friends need professional guidance in creating healthy boundaries and making supportive choices.
At City Recovery, we have a vast and incredible network of some of the world’s finest addiction doctors, therapists, and support networks available today. When a family commits to their own personal recovery and growth in understanding addiction and alcoholism, they may be able to greatly assist themselves and their loved ones through this challenging process. We believe emphatically that family members must get help if they are to recreate their lives in a healthy manner.
WHAT ARE CITY RECOVERY'S RATES?